SERVICE AGREEMENT

This Service Agreement ("Agreement") is entered into by and between:

Service Provider
Name: Hosting Türkiye
Website: www.atasunucum.com
(Hereinafter referred to as "SERVICE PROVIDER")

and

Client
Name: Muhammed Fatih Asan
(Hereinafter referred to as "CLIENT")

The parties hereby agree to the following terms and conditions:

ARTICLE 1 – SUBJECT OF THE AGREEMENT
This Agreement regulates the terms and conditions of the services provided by the SERVICE PROVIDER to the CLIENT through the domain name www.atasunucum.com, including but not limited to virtual servers (VDS/VPS), dedicated servers, hosting, and related products.

ARTICLE 2 – DEFINITIONS
Service(s): Refers to server hosting, infrastructure rental, or related services offered by the SERVICE PROVIDER.
Panel: The control interface provided to the CLIENT for managing their services.
User Account: The CLIENT’s login information and associated account created through the SERVICE PROVIDER's website.
Force Majeure: Refers to natural disasters, wars, cyberattacks, governmental decisions, and all unavoidable extraordinary circumstances that may affect service delivery.
Downtime: Periods during which the CLIENT is unable to access or use the service.

ARTICLE 3 – OBLIGATIONS OF THE SERVICE PROVIDER
3.1 The SERVICE PROVIDER shall deliver the services ordered and paid for by the CLIENT as defined in the specifications.

3.2 The SERVICE PROVIDER shall provide technical support to the CLIENT for issues related to the service itself.

3.3 The SERVICE PROVIDER shall maintain the security and integrity of its own infrastructure, including taking reasonable precautions against attacks, failures, and data breaches.

3.4 The SERVICE PROVIDER is not responsible for issues resulting from software installed by the CLIENT or actions taken by the CLIENT.

ARTICLE 4 – OBLIGATIONS OF THE CLIENT
4.1 The CLIENT agrees to use the services only for lawful purposes. Hosting or distributing content that is illegal under Turkish or international law is strictly prohibited.

4.2 The CLIENT is responsible for the software, applications, or content uploaded to or running on their services.

4.3 The CLIENT shall not use the service for sending spam, launching DDoS attacks, mining cryptocurrencies without consent, or conducting any form of abuse.

4.4 The CLIENT shall promptly notify the SERVICE PROVIDER in the event of security breaches or abuse.

4.5 The CLIENT is fully responsible for the confidentiality and security of their account credentials.

ARTICLE 5 – TECHNICAL SUPPORT AND MAINTENANCE
5.1 Technical support is provided via the SERVICE PROVIDER's support ticket system, accessible through the CLIENT's account.

5.2 Technical support is limited to the operation and performance of the infrastructure provided. Third-party software, custom configurations, or external integrations are outside the scope of technical support.

5.3 The SERVICE PROVIDER reserves the right to schedule maintenance at non-peak hours and will inform the CLIENT in advance whenever possible.

ARTICLE 6 – FEES, PAYMENTS, AND REFUNDS
6.1 The CLIENT agrees to pay service fees as listed at the time of purchase.

6.2 All payments are to be made in advance. Non-payment by the due date may result in service suspension or termination.

6.3 The SERVICE PROVIDER will send notifications regarding upcoming invoices via email, SMS, or phone at least 5 days before the service renewal date.

6.4 If the CLIENT fails to make payment by the due date, the SERVICE PROVIDER may suspend the service. Reactivation may require additional fees.

6.5 Once the service has been delivered, no refunds will be issued unless otherwise stated in a specific promotional campaign.

6.6 No partial refunds will be made for early cancellations of monthly, quarterly, semi-annual, or annual subscriptions.

ARTICLE 7 – CONFIDENTIALITY AND DATA SECURITY
7.1 Both parties agree to maintain the confidentiality of all data and sensitive information obtained through the course of this Agreement.

7.2 The SERVICE PROVIDER shall not share CLIENT data with third parties unless required by a legal or regulatory authority.

7.3 The CLIENT is responsible for maintaining the security of their own systems, data, and access credentials.

ARTICLE 8 – TERM AND TERMINATION
8.1 This Agreement enters into force at the time the CLIENT purchases the service and remains in effect until either party terminates it.

8.2 The CLIENT may terminate the agreement before the end of the service period by written notice, but any prepaid fees will not be refunded.